OneTouchMD FAQs

Get your questions answered about OneTouchMD. Learn about our services, how we utilize AI for better health outcomes, and your eligibility for Medicare coverage.

What is OneTouchMD and how is it different from traditional care?

OneTouchMD is an AI-driven telehealth platform specializing in the management of chronic conditions, primarily Type 2 Diabetes. We provide continuous, personalized care through remote monitoring devices and dedicated, one-on-one support from a nurse specialist, moving beyond periodic doctor visits to offer 24/7 insight and coaching.

How does your AI technology work to manage my health?

Our platform uses AI to analyze real-time data from your home monitoring devices (like Continuous Glucose Monitors). The AI generates personalized insights and alerts, allowing your dedicated care team to make proactive adjustments to your plan for better, faster results.

What does the typical onboarding process look like?

Your journey begins with three simple steps: 1: Connect with a dedicated nurse specialist. 2: Activate your personalized care plan, including real-time monitoring and nutritional guidance. 3: Experience continuous support with ongoing check-ins and platform assistance.

What is the patient cost for the remote monitoring devices?

Since our Remote Patient Monitoring (RPM) services are covered by Medicare, the necessary monitoring devices (such as Continuous Glucose Monitors) are often available to eligible patients at little to no out-of-pocket cost.

How do I access my dedicated nurse specialist?

You will have a dedicated nurse who specializes in Type 2 Diabetes. You can communicate with them through our easy-to-use platform for questions, adjustments, and check-ins, ensuring continuous, one-on-one support.