Privacy Policy

Effective Date: April 4, 2026
Company: OneTouchMD
Website: onetouchmd.com
App Name: OneTouchMD

1. Introduction
OneTouchMD (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or engage with our telehealth and chronic disease management services.

2. Information We Collect
We collect information that allows us to provide a secure and efficient healthcare management experience:

Voluntary Data: Name, email address, and account credentials.

Automated Data: IP address, device identifiers, browser type, and app usage patterns (logs and crash reports).

Health & Professional Context: Information submitted through patient intake forms or support requests to facilitate care.

Payments: Transaction data processed via secure, PCI-compliant third-party providers.

3. How We Use Your Information
Your data is used to:

Maintain your account and provide telehealth services.

Improve platform functionality and user experience.

Send essential service-related notifications and security alerts.

Comply with legal and healthcare regulatory obligations.

4. Mobile App Permissions
The OneTouchMD app may request access to your Camera, Microphone, and Notifications to facilitate remote consultations and appointment reminders. You can manage these permissions at any time through your device settings.

5. Sharing & Retention
No Sale of Data: We do not sell your personal information.

Service Providers: We share data only with trusted partners (hosting, analytics, and payment processors) who are contractually obligated to keep your information confidential.

Retention: We retain data only as long as necessary to provide services or meet legal record-keeping requirements.

6. Security
We implement industry-standard encryption and secure servers to protect your data. While we strive for maximum security, no method of electronic transmission is 100% secure.

7. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us via email:

OneTouchMD Email: info@onetouchmd.com